Customer-First Auto Service Advisor

Hacienda Quick Lane LLC; Edinburg (TX); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(K) Plan

Life Insurance

Paid Vacation

Sick leave

Paid Holidays

Employee discounts

Job summary

Hacienda Quick Lane LLC in Edinburg, TX is seeking a friendly Service Advisor to greet guests, schedule vehicle service, and connect customers with technicians to ensure a smooth experience.

You will discuss maintenance needs, provide cost estimates, and document work orders while maintaining high customer satisfaction and timely communication throughout the service process. This role also requires a professional appearance and the ability to thrive in a fast-paced environment.

Qualifications

• Professional appearance
• Excellent communication capability
• Ability to set and achieve targeted goals
• Ability to thrive in a fast-paced environment with many priorities

Responsibilities

• Greet guests and schedule service for customers in person or by phone
• Maintain effective communication with technicians, team leader, and parts personnel
• Provide accurate cost and time estimates for maintenance and repairs
• Ensure all required documentation is complete and compliant with regulations

Skills

Professional appearance

Excellent communication capability

Targeted goals

Fast-paced environment

Job description

Hacienda Quick Lane LLC in Edinburg, TX is seeking a friendly Service Advisor to greet guests, schedule vehicle service, and connect customers with technicians to ensure a smooth experience.

You will discuss maintenance needs, provide cost estimates, and document work orders while maintaining high customer satisfaction and timely communication throughout the service process. This role also requires a professional appearance and the ability to thrive in a fast-paced environment.