Customer-Facing Front Office Admin Specialist

Equity LifeStyle Properties; United States; On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is seeking an Administrative Assistant-Front Office in Plant City, Florida. You will greet customers, handle documents, and support sales and operations teams with daily administrative tasks.

The role requires strong customer service, proficient Microsoft Office use (Outlook, Excel), and reliable communication. Weekend availability is required, with a collaborative, team-oriented environment and opportunities for growth.

Qualifications

• Strong customer service skills.
• Strong interpersonal, written, and verbal communication with customers, sales leadership, and the operations team.
• Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals.
• Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to work in a fast paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Ability to problem solve and be detail oriented.
• Understand and follow company established policies and procedures.
• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
• Committed to self-development of sales, marketing, and technological advancements.
• Ability to use the Microsoft Office suite of products including Outlook and Excel.

Responsibilities

• Greeting customers and residents in a professional and friendly manner.
• Processing and closing homes in accordance with company business plans.
• Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided.
• Providing timely and consistent follow-through with current customers from initial contact to after closing.
• Records must be maintained of all communication.
• Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up.
• Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
• Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
• Maintaining and regularly monitoring the company’s internal inventory software program to ensure all available and sold homes in the community are accurate.
• Taking photographs and videos of homes for use in various marketing sources.
• Attending regular rally meetings to review sales and marketing strategies.
• Maintaining open communications with all community and regional team members.
• Auditing all marketing materials and maintaining digital marketing sources.
• Maintaining a list of current available homes daily including tracking new home arrivals.
• Organizing and maintaining files and ordering office supplies.
• Researching and implementing company-sponsored activities.
• Attending and participating in training programs and seminars as required.
• Delivering various communications to customers or residents, as needed.
• Performing other duties as assigned by manager.

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Detail oriented

Problem solving

Time management

Team collaboration

Sales support

Tools

Microsoft Office

Outlook

Excel

Job description

Equity LifeStyle Properties is seeking an Administrative Assistant-Front Office in Plant City, Florida. You will greet customers, handle documents, and support sales and operations teams with daily administrative tasks.

The role requires strong customer service, proficient Microsoft Office use (Outlook, Excel), and reliable communication. Weekend availability is required, with a collaborative, team-oriented environment and opportunities for growth.