Customer-Facing Field Service Technician

Cambria; Omaha (NE); Sur place; USD 50 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Paid Time Off

401(k) plus matching

Discretionary Profit Sharing

Flexible Spending Account

Life Insurance

Disability Insurance

Referral Program

Tuition Reimbursement

Employee Assistance Program

Employee Discount

Professional Development Assistance

Résumé du poste

Cambria is seeking a Field Service Technician to represent the company in a customer-facing role across local and overnight travel. You will evaluate, document, and service Cambria while using basic power tools and maintaining equipment.

The role requires on-site interaction with customers, reading blueprints, and accurate color perception, with a starting hourly range of $24.00–$31.00. A company vehicle or mileage reimbursement is provided when available.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year experience in a field service or trade position preferred.
• Accurate color perception required.
• Able to read blueprints, tape measures and operate an iPhone.
• Strong analytical and problem solving skills.
• Valid Driver’s License, may require motor vehicle background check.
• Professional appearance and demeanor required.

Responsabilités

• Provide outstanding customer service to Cambria customers.
• Articulate service solutions while setting proper expectations.
• Evaluate Cambria during on-site visits and perform service work as needed.
• Document and communicate on-site visit findings with the Regional Product Representative.
• Operate basic power tools (hand polishers, seam setters, etc.) while performing service work on Cambria.
• Maintain supplies and keep tools and assets in good working condition.
• Represent the company well while driving and maintaining the company vehicle.
• Practice and promote Cambria's safety standards.
• Performing other ad-hoc projects and duties as assigned by management.

Connaissances

Interpersonal skills

Customer focus

Color perception

Blueprint reading

Analytical thinking

Driver's license

Professional appearance

Formation

High School diploma or equivalent

Outils

Google Suite

Microsoft Office

Salesforce

Description du poste

Cambria is seeking a Field Service Technician to represent the company in a customer-facing role across local and overnight travel. You will evaluate, document, and service Cambria while using basic power tools and maintaining equipment.

The role requires on-site interaction with customers, reading blueprints, and accurate color perception, with a starting hourly range of $24.00–$31.00. A company vehicle or mileage reimbursement is provided when available.