Customer Engineer

Lancesoft; Roanoke (VA); On-site; USD 28,000 - 33,000; Full time

Job summary

Lancesoft is seeking a Field Service Technician in the Roanoke area. The role includes visiting sites, handling tool kits and parts, and potentially traveling based on service area. On-call or daily schedules and rotating shifts may apply.

The position requires basic electrical and mechanical aptitude, problem-solving skills, and the ability to work with minimal supervision. A high school diploma and reliable transportation are required, along with an Android smartphone to access work orders.

Qualifications

• High School Diploma or equivalent; 0-1 years of related experience.
• Reliable transportation.
• An Android smartphone to receive work orders and access documentation.
• Have basic tools: #1 and #2 flathead and Philips screwdrivers; tools are not supplied.

Skills

Electrical aptitude

Mechanical aptitude

Problem solving

Independent work

Reliable transportation

Education

High School Diploma or equivalent

Tools

Android smartphone usage

Common tools (flathead screwdriver #1, #2, Philips)

Job description

Pay Range: $20.00 to $24.00 / Hour

Job Description: The Field Service Technician position may require the following:

• May require bending/squatting, walking/standing /sitting for prolonged periods.
• May require prolonged travel based on your service area.
• Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
• You may be dispatched daily on a call-by-call basis or have a daily schedule.
• You may be required to work on rotating shifts, nights, and or weekends.

Basic Qualifications:

• High School Diploma or equivalent 0-1 years of related experience.
• Reliable transportation.
• An Android smart phone to receive work orders on and access support documentation.
• Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.

Required Availability, Experience, and Skillset:

• Must have the ability to work Monday though with the average shift starting at 8 or 9 am based on the area.
• Must have a high level of personal integrity and work well with minimal supervision.
• Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
• Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.