Customer-Facing Engineer: Build & Scale AI Tax Solutions

Numeral; California (MO); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Full benefits

Wellness perks

401(k)

Office snacks

Team offsites

Ownership culture

Job summary

Numeral is seeking a Forward Deployed Engineer to bridge engineering, product, and customer success. You’ll work directly with customers to resolve complex technical problems while delivering scalable software solutions.

The role is a true hybrid, spending half the time with customers onboarding and supporting enterprise implementations, and the other half shipping features and building automation within the platform. You’ll learn from customer usage to continuously improve the product.

Qualifications

• 2–5 years of software engineering experience.
• Proficient in JavaScript/TypeScript (Node.js preferred) or willing to learn another backend language.
• Experience with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.

Responsibilities

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations that improve customer experience and engineering velocity.
• Own engineering projects end-to-end from requirements gathering through deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate with Product, Engineering, and Customer Success to deliver exceptional customer outcomes.
• Help improve APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for some of our largest customers.

Skills

JavaScript/TypeScript

SQL (PostgreSQL)

Debugging

Customer communication

Ownership mindset

Startup mindset

Tools

AWS

Docker

Redis

Job description

Numeral is seeking a Forward Deployed Engineer to bridge engineering, product, and customer success. You’ll work directly with customers to resolve complex technical problems while delivering scalable software solutions.

The role is a true hybrid, spending half the time with customers onboarding and supporting enterprise implementations, and the other half shipping features and building automation within the platform. You’ll learn from customer usage to continuously improve the product.