Customer-Facing Deployment Engineer - Adoption & Integrations

FDE Times; San Francisco (CA); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

FDE Times in San Francisco, CA seeks a technically oriented professional to own the customer lifecycle from deployment through activation, identify use cases, support integrations, and drive adoption.

You will build relationships with customer engineering teams, respond to feedback, and implement requested features while informing the product roadmap. Expect 25-50% travel and a strong engineering background.

Qualifikationen

• Requires a strong engineering foundation and a track record of exceptional performance.
• Ability to work with ambiguity and sustained effort.
• Willing to travel 25-50%.

Aufgaben

• Own the technical customer lifecycle from deployment through activation.
• Identify use cases, support integrations, and drive adoption.
• Build relationships with customer engineering teams and respond to feedback.
• Implement requested features where appropriate and inform the product roadmap.

Kenntnisse

Customer Empathy

Technical Communication

Customer Relationship Building

Software Engineering

Python

TypeScript

Software Debugging

Systems Integration

Product Deployment

Customer Adoption

Problem Solving

Ownership

Execution

Product Instincts

Adaptability

Ausbildung

Bachelor’s degree or equivalent experience

Tools

Python

TypeScript

Jobbeschreibung

FDE Times in San Francisco, CA seeks a technically oriented professional to own the customer lifecycle from deployment through activation, identify use cases, support integrations, and drive adoption.

You will build relationships with customer engineering teams, respond to feedback, and implement requested features while informing the product roadmap. Expect 25-50% travel and a strong engineering background.