Customer-Facing Forward Deployed Engineer (SF Onsite)

Fortune Careers Limited; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Forward Deployed Engineer role at Confidential High-Growth Technology Firm in San Francisco, CA. Lead customer-facing technical implementations, translating business needs into scalable software solutions that deliver measurable value.

You will work directly with customers, understand their technical and operational needs, and develop robust integrations across APIs and data sources. This role demands strong communication and ownership in a fast-paced startup environment.

Qualifications

• Bachelor's or master's degree in Computer Science or related engineering field.
• Strong software engineering, systems integration, API, data and debugging capabilities.
• Experience working directly with customers and translating business needs into technical solutions.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced startup environment with changing priorities.

Responsibilities

• Partner directly with customers to understand objectives, workflows, and requirements.
• Design, build, deploy, and maintain customer-specific technical solutions.
• Translate complex needs into practical engineering solutions.
• Manage technical implementations from discovery through deployment and optimization.
• Collaborate with engineering, product, sales, and customer success teams.
• Integrate the company's platform with customers' systems, APIs, data sources, and infrastructure.
• Troubleshoot issues and provide clear, timely solutions.
• Communicate technical concepts to both engineers and non-technical stakeholders.
• Gather customer feedback to influence product and roadmap.
• Build reusable tools and processes for future deployments.

Skills

Software engineering

Systems integration

API integration

Data handling

Debugging

Customer interaction

Communication skills

Ownership

Education

Bachelor's or Master's in CS

Tools

Python

Job description

Forward Deployed Engineer role at Confidential High-Growth Technology Firm in San Francisco, CA. Lead customer-facing technical implementations, translating business needs into scalable software solutions that deliver measurable value.

You will work directly with customers, understand their technical and operational needs, and develop robust integrations across APIs and data sources. This role demands strong communication and ownership in a fast-paced startup environment.