Forward Deployed Engineer - US

FDE Times; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

FDE Times in San Francisco, CA seeks a technically oriented professional to own the customer lifecycle from deployment through activation, identify use cases, support integrations, and drive adoption.

You will build relationships with customer engineering teams, respond to feedback, and implement requested features while informing the product roadmap. Expect 25-50% travel and a strong engineering background.

Qualifications

• Requires a strong engineering foundation and a track record of exceptional performance.
• Ability to work with ambiguity and sustained effort.
• Willing to travel 25-50%.

Responsibilities

• Own the technical customer lifecycle from deployment through activation.
• Identify use cases, support integrations, and drive adoption.
• Build relationships with customer engineering teams and respond to feedback.
• Implement requested features where appropriate and inform the product roadmap.

Skills

Customer Empathy

Technical Communication

Customer Relationship Building

Software Engineering

Python

TypeScript

Software Debugging

Systems Integration

Product Deployment

Customer Adoption

Problem Solving

Ownership

Execution

Product Instincts

Adaptability

Education

Bachelor’s degree or equivalent experience

Tools

Python

TypeScript

Job description

Own the technical customer lifecycle for Devin, from deployment through activation, including identifying use cases, supporting integrations, and driving adoption. Build relationships with customer engineering teams, respond to feedback, implement requested features where appropriate, and inform the product roadmap.

Requirements

Requires a strong engineering foundation, a record of exceptional performance, self-direction, strong communication, and comfort with ambiguity and sustained effort. Candidates should be willing to travel 25-50%; experience with a modern programming language and real software systems is a potential advantage.

Key Skills

Customer Empathy, Technical Communication, Customer Relationship Building, Software Engineering, Python, TypeScript, Software Debugging, Systems Integration, Product Deployment, Customer Adoption, Problem Solving, Ownership, Execution, Product Instincts, Adaptability