Customer-Facing Branch Associate – Everett (Mon–Fri, Daytime)

SouthernCarlson; Everett, Northern (WA, KY); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

SouthernCarlson is seeking a Branch Associate in Everett, WA for a full-time, daytime Monday–Friday role. You will greet customers, handle inquiries by phone and email, and support sales teams and branch operations.

The position emphasizes customer service, relationship building, and a proactive approach to helping customers. A High School Diploma is required, and warehouse experience is a plus.

Qualifications

• 1+ years in sales, customer service, or sales support; warehouse experience a plus.
• High School Diploma required.
• Clear, friendly, and professional communication—in person, on the phone, or over email.
• Growth mindset; eager to learn our products and anticipate customer needs.

Responsibilities

• Be the face of SouthernCarlson by greeting customers, answering inquiries by phone/email, and delivering exceptional service.
• Build strong customer relationships by learning their needs, recommending solutions, and identifying upsell opportunities.
• Support branch operations by assisting sales reps and managers, and pulling orders.
• Keep our showroom organized, merchandised, and ready to impress.
• Take on a variety of responsibilities, from answering phones to troubleshooting product questions—no two days are the same!

Skills

Customer service

Sales

Communication

Initiative

Relationship building

Tech-savvy

Organized

Bilingual

Education

High School Diploma

Job description

SouthernCarlson is seeking a Branch Associate in Everett, WA for a full-time, daytime Monday–Friday role. You will greet customers, handle inquiries by phone and email, and support sales teams and branch operations.

The position emphasizes customer service, relationship building, and a proactive approach to helping customers. A High School Diploma is required, and warehouse experience is a plus.