Customer-Facing AI Engineer & Platform Builder

happyrobot.ai; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Salary and equity

Healthcare

Dental

Vision

Job summary

happyrobot.ai is seeking a talented engineer to work directly with customers, putting AI solutions into operation and ensuring long-term value from the platform.

You will combine customer-facing engineering, full-stack development, AI application work, and delivery ownership, collaborating closely with product, engineering, and customer success teams to ship impactful features and improvements.

Qualifications

• Strong full-stack development experience with React, TypeScript, and Node.js.
• Proficiency in Python.
• Experience building AI/ML applications, including prompt design and tuning.
• Ability to work with APIs and integrate third-party systems.
• Clear communication skills, including explaining technical ideas to non-technical stakeholders.
• Ability to prioritize multiple projects and deliver in a fast-moving environment.
• Independence, initiative, and a strong sense of ownership.

Responsibilities

• Guide customers through onboarding, integrations, ongoing use, and optimization of AI solutions.
• Build product features, prototypes, and scalable tools that improve customer outcomes.
• Develop full-stack applications using React, TypeScript, Node.js, and Python.
• Design and refine AI/ML applications, including LLM prompts and voice or transcription settings.
• Manage APIs and integrations with external systems.
• Use customer feedback to iterate on solutions while coordinating several projects and deadlines.

Skills

Full-stack development

Communication

Project prioritization

Ownership

Tools

React

TypeScript

Node.js

Python

Job description

happyrobot.ai is seeking a talented engineer to work directly with customers, putting AI solutions into operation and ensuring long-term value from the platform.

You will combine customer-facing engineering, full-stack development, AI application work, and delivery ownership, collaborating closely with product, engineering, and customer success teams to ship impactful features and improvements.