Customer-Facing AI Engineer — Full-Stack & ML

Happyrobot Inc.; Oregon; Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Equity

Job summary

HappyRobot Inc. is seeking a versatile Forward Deployed Engineer to work directly with customers, onboarding, implementing, and providing ongoing support for the AI platform.

You will collaborate with product and engineering teams to deliver tailored solutions, build new features using React, TypeScript, Node.js, and Python, and advance AI/ML capabilities including LLM prompts. This role emphasizes ownership, fast iteration, and clear communication in a dynamic startup environment with equity

Qualifications

• Strong full-stack experience with modern web stacks.
• Hands-on experience building AI/ML applications and LLM prompting.
• Ability to integrate with third-party APIs and systems.
• Excellent communication to explain technical concepts to non-technical stakeholders.
• Proven ability to manage multiple projects under tight deadlines.

Responsibilities

• Customer-Facing Engineering - Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
• Technical Development - Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
• Full-Stack Development - Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
• AI/ML Applications - Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
• Integration & APIs - Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
• Cross-Functional Collaboration - Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
• Iterative Problem-Solving - Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
• Project Management - Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

Skills

React

TypeScript

Node.js

Python

AI/ML

LLM prompting

APIs

Communication

Project management

Founder mindset

Job description

HappyRobot Inc. is seeking a versatile Forward Deployed Engineer to work directly with customers, onboarding, implementing, and providing ongoing support for the AI platform.

You will collaborate with product and engineering teams to deliver tailored solutions, build new features using React, TypeScript, Node.js, and Python, and advance AI/ML capabilities including LLM prompts. This role emphasizes ownership, fast iteration, and clear communication in a dynamic startup environment with equity