Customer-Facing AI Automation Engineer

SERVAL; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Impact

Growth

Culture

Job summary

Serval is seeking a Deployed Software Engineer to join our Agent Deployment team. You will ship production-grade features and integrations that empower enterprise customers and scale our AI-driven workflows.

You'll work directly with clients to translate real-world requirements into reliable software, designing backend services and ensuring security and maintainability across deployments in large-scale environments.

Qualifications

• Software engineering experience in product-focused or customer-facing roles.
• Strong system design and ability to ship production systems.
• Ability to translate customer needs into reliable software.
• Experience building external integrations and API surfaces.

Responsibilities

• Ship core production-grade features for enterprise customers.
• Design backend services and integrations across the agent platform.
• Turn client workflows into generalized product capabilities.
• Own deployments from architecture through scaling and improvements.

Skills

Software engineering

System design

Customer-facing communication

Backend services / API design

Tools

APIs

Production systems

Job description

Serval is seeking a Deployed Software Engineer to join our Agent Deployment team. You will ship production-grade features and integrations that empower enterprise customers and scale our AI-driven workflows.

You'll work directly with clients to translate real-world requirements into reliable software, designing backend services and ensuring security and maintainability across deployments in large-scale environments.