Customer-Facing Administrative Assistant

Alliance Laundry Systems LLC; Cornwall (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Alliance Laundry Systems LLC is seeking an Administrative Assistant to provide clerical support and maintain efficient office operations in alignment with company standards. The role involves front-desk duties, phone/email handling, and collaboration with management to meet deadlines and goals.

The candidate should have strong organizational skills, proficiency in Microsoft Office, and experience in customer service or office administration. This is a full-time, office-based position.

Qualifications

• High School diploma or equivalent required.
• 2+ years in Customer Service/Administrative/Office Management preferred.
• Experience with telephone and email/ticketing systems preferred.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).

Responsibilities

• Answer phone calls and emails; provide timely customer responses and status updates.
• Enter customer information into logging systems (e.g., SAP); set up vendor profiles and file records.
• Assist with bookkeeping tasks and communicate with corporate regarding A/R/A/P inquiries.
• Forward leads and information to sales per territory map.
• Support with office equipment, supplies, and inventory; participate in process improvements.

Skills

Customer service

Office coordination

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

Alliance Laundry Systems LLC is seeking an Administrative Assistant to provide clerical support and maintain efficient office operations in alignment with company standards. The role involves front-desk duties, phone/email handling, and collaboration with management to meet deadlines and goals.

The candidate should have strong organizational skills, proficiency in Microsoft Office, and experience in customer service or office administration. This is a full-time, office-based position.