Customer Experience Teller – Grow with a Trusted Bank

Fifth Third; Salinas (CA); On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank in Salinas, CA is seeking a Customer Service Representative / Teller to deliver excellent service and manage daily transactions while protecting customer information. You will refer clients to bankers for consultative solutions and support a positive retail banking experience.

The role emphasizes teamwork, policy adherence, and dependable communication in a busy community bank setting. Training and benefits are provided to support employee growth and well-being.

Qualifications

• High school diploma or GED required.
• Experience handling cash and interacting with the public.
• Strong customer service and communication skills.
• Ability to follow policies and maintain confidentiality.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide timely follow-up and resolve customer questions.
• Be responsive and timely with correspondence.
• Maintain confidentiality and uphold ethical conduct.
• Refer customers to bankers and partners for consultative conversations.
• Maintain knowledge of retail products and services.

Skills

Customer service

Cash handling

Communication skills

Public interaction

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Salinas, CA is seeking a Customer Service Representative / Teller to deliver excellent service and manage daily transactions while protecting customer information. You will refer clients to bankers for consultative solutions and support a positive retail banking experience.

The role emphasizes teamwork, policy adherence, and dependable communication in a busy community bank setting. Training and benefits are provided to support employee growth and well-being.