Customer Experience Teller — Part-Time, Naples

Fifth Third Bank

Milwaukee (WI)

On-site

USD 21,000 - 25,000

Part time

5 days ago

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Job summary

Fifth Third Bank is seeking a part-time CSR/Teller to deliver exceptional customer service in a busy retail environment. You will listen to customers, handle cash accurately, and refer complex inquiries to the appropriate bankers and partners.

Maintain confidentiality and adhere to bank policies while supporting referrals and daily operations. The role requires flexibility in scheduling and a professional appearance, with the goal of building trust and delivering a positive customer experience

Qualifications

High school diploma or GED required.
Extensive cash handling experience.
Public contact with dress code adherence.
Ability to interact confidently with the public.
Knowledge of retail policies and procedures.
Ability to take initiative and exercise sound judgment.
Demonstrate the company values: one bank, accountability, respect & inclusion, integrity.
Flexible scheduling required.

Responsibilities

Provide excellent customer service and refer customers as needed.
Respond to customer questions and follow up with solutions.
Maintain timely communication and keep customer information confidential.
Handle daily office tasks and balance records per policy.
Refer customers to bankers and business partners for consultative conversations.