Customer Experience Teller – Digital Banking & Service

M&T Bank Corporation; Barre (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

Barre, Vermont-based M&T Bank Corporation is seeking a customer service professional for in-branch engagement, cash handling, and transaction processing. You will educate customers on digital self-service options and ensure accurate, compliant service while balancing cash and completing routine operations.

Strong verbal communication, interpersonal skills, and data-entry ability are essential. This role emphasizes empathy, risk awareness, and the ability to resolve issues promptly in a

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months customer service experience, data entry and/or cash handling experience.
• Proven verbal and interpersonal communication skills; well-organized with good time management.

Responsibilities

• Provide exceptional customer service and process transactions accurately in a branch setting.
• Balance cash and handle routine branch operations following Bank Policy.
• Accept Escalated account service issues and log customer complaints; refer sales opportunities to banking partners.

Skills

Customer service

Cash handling

Data entry

Verbal communication

Interpersonal skills

Time management

Internet proficiency

Education

High school diploma or GED

Bilingual (preferred)

Job description

Barre, Vermont-based M&T Bank Corporation is seeking a customer service professional for in-branch engagement, cash handling, and transaction processing. You will educate customers on digital self-service options and ensure accurate, compliant service while balancing cash and completing routine operations.

Strong verbal communication, interpersonal skills, and data-entry ability are essential. This role emphasizes empathy, risk awareness, and the ability to resolve issues promptly in a