Customer Experience Teller & Cash Services Pro

Atlantic Union Bank; Bethesda (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a branch associate to provide exceptional customer service, handle cash transactions, and support branch sales objectives. The role requires compliance with BSA/AML policies and knowledge of bank products.

Flexibility to adapt to changing digital channels and duties as assigned is essential. This position reports to the branch leadership and may require standing for extended periods and lifting up to 30 pounds.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations
• Identify risk and elevate concerns through proper channels
• Develop and maintain knowledge of bank products and services
• Ability to learn and adapt to changing digital channels
• Other duties as assigned

Skills

Customer service

Cash handling

Effective communication

Computer skills

Detail orientation

Adaptability

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a branch associate to provide exceptional customer service, handle cash transactions, and support branch sales objectives. The role requires compliance with BSA/AML policies and knowledge of bank products.

Flexibility to adapt to changing digital channels and duties as assigned is essential. This position reports to the branch leadership and may require standing for extended periods and lifting up to 30 pounds.