Customer Experience Teller — Cash Handling & Sales

Seacoast Bank; Clearwater (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Seacoast Bank in Florida is seeking a Teller to handle routine to complex customer transactions, balance cash drawers, and provide product information while delivering an exceptional customer experience.

You will build relationships, identify referrals, and stay up-to-date with banking products and technology to assist customers in self-service processes. Flexible scheduling including weekends is required.

Qualifications

• High School diploma or equivalent required.
• Minimum of 6 months cash handling experience required.
• Minimum of 6 months retail sales/financial services experience preferred.
• Bilingual (English/Spanish) skills preferred.
• Flexible schedule including weekends and occasional non-bank operational hours.
• Demonstrate excellent communication and interpersonal skills.
• PC proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Responsibilities

• Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
• Ensure branch adherence to AML/BSA requirements and audit procedures to protect associates, clients, and bank assets.
• Proactively helps resolve customer concerns in a timely, professional manner, escalating issues as needed.
• Balance cash drawer daily and monitor own work for accuracy.
• Follow management direction to resolve objections and retain customer relationships.
• Adhere to Seacoast Bank’s Code of Conduct and safety procedures.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Seacoast Bank in Florida is seeking a Teller to handle routine to complex customer transactions, balance cash drawers, and provide product information while delivering an exceptional customer experience.

You will build relationships, identify referrals, and stay up-to-date with banking products and technology to assist customers in self-service processes. Flexible scheduling including weekends is required.