Client-Focused Teller & Banking Concierge

Fifth Third Bank; Chesterfield Township (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in New Baltimore, Michigan is seeking a CSR/Teller to deliver excellent customer service, handle daily cash operations, and refer customers to bankers for consultative conversations. The role emphasizes confidentiality, ethical behavior, and adherence to bank policies within a normal office environment.

The position requires a high school diploma or GED, strong communication skills, and the ability to interact confidently with the public.

Qualifications

• High school diploma or GED required.
• Experience handling cash and interacting with customers.
• Ability to follow dress code guidelines and interact confidently with the public.
• Shows initiative, sound judgment, and ethical behavior.
• Reflects Fifth Third core values and teamwork.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Perform daily office responsibilities and maintain policy-compliant operations.
• Support referrals to bankers and business partners for tailored financial solutions.
• Handle customer questions with timely follow-up and efficient issue resolution.

Skills

Customer service

Cash handling

Public interaction

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in New Baltimore, Michigan is seeking a CSR/Teller to deliver excellent customer service, handle daily cash operations, and refer customers to bankers for consultative conversations. The role emphasizes confidentiality, ethical behavior, and adherence to bank policies within a normal office environment.

The position requires a high school diploma or GED, strong communication skills, and the ability to interact confidently with the public.