Customer Experience Teller & Financial Wellness Advocate

PNC; Paw Paw (MI); Presencial; USD 32.000 - 42.000; Tempo integral

Resumo da vaga

PNC is hiring in the United States for a branch associate role focused on delivering a unique customer experience and improving financial wellbeing. You will engage customers through meaningful conversations, educate them on available options, and identify banking opportunities to refer to branch staff.

You will support lobby engagement and assist with everyday teller operations using technology and resources to resolve inquiries.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Educates customers on alternatives available for their financial interactions.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Descrição da vaga

PNC is hiring in the United States for a branch associate role focused on delivering a unique customer experience and improving financial wellbeing. You will engage customers through meaningful conversations, educate them on available options, and identify banking opportunities to refer to branch staff.

You will support lobby engagement and assist with everyday teller operations using technology and resources to resolve inquiries.