Customer Experience Team Member

Paycom - ATS; Souderton (Montgomery County); On-site; USD 17,000 - 22,000; Full time

Job summary

Paycom - ATS is seeking a Team Member in Souderton, PA to greet customers with a smile, maintain a clean and safe environment, and serve customers according to all company procedures and standards.

The role emphasizes teamwork, reliability, and strong attendance. You will participate in training new staff, stay flexible to management requests, and contribute to a positive customer experience while upholding company standards.

Responsibilities

• Demonstrates a positive and enthusiastic attitude with co-workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time keeping system
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.

Job description

Paycom - ATS is seeking a Team Member in Souderton, PA to greet customers with a smile, maintain a clean and safe environment, and serve customers according to all company procedures and standards.

The role emphasizes teamwork, reliability, and strong attendance. You will participate in training new staff, stay flexible to management requests, and contribute to a positive customer experience while upholding company standards.