Shift Leader: Guest Service & Operations Champion

Paycom - ATS; Souderton (Montgomery County); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Paycom - ATS Souderton, PA area seeks a Shift Manager to support restaurant operations, coach crew, and ensure fast, accurate service. The role requires oversight of opening/closing and adherence to company standards.

Responsibilities include daily inventory, coaching staff, food safety audits, and maintaining service levels while ensuring compliance with policies. This is an on-site, full-time position in Souderton, PA.

Qualifications

• Maintains fast, accurate service with guest satisfaction.
• Conducts periodic food safety audits.
• Provides coaching and feedback to crew on service and quality.

Responsibilities

• Maintains fast, accurate service and positive guest relations per standards.
• Participates in cash handling duties and daily deposits.
• Monitors inventory, food prep and order fulfillment to ensure standards.
• Reviews facility and equipment readiness and safety.
• Provides hands-on training for crew in Learning Zone.

Skills

Customer service

Team leadership

Coaching & training

Food safety knowledge

Job description

Paycom - ATS Souderton, PA area seeks a Shift Manager to support restaurant operations, coach crew, and ensure fast, accurate service. The role requires oversight of opening/closing and adherence to company standards.

Responsibilities include daily inventory, coaching staff, food safety audits, and maintaining service levels while ensuring compliance with policies. This is an on-site, full-time position in Souderton, PA.