Customer Experience Team Lead & Operations Coach

Whole Foods Market, Inc; Thousand Oaks (CA); Presencial; USD 30.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Whole Benefits

Store discount

Descripción de la vacante

Whole Foods Market, Inc. in Thousand Oaks is seeking a Team Member to assist the Team Leader with daily operations. You will help with cash handling, merchandising, labor, and compliance while mentoring team members and delivering friendly service.

Responsibilities include evaluating performance, resolving customer concerns, and supporting store programs. Candidates should be able to lift 50 pounds and work flexible hours.

Formación

• 18+ months retail Team Member experience and 6+ months of supervisory experience.
• Must be able to lift 50 pounds and work flexible hours.
• Knowledge of store operations, safety and regulatory requirements.

Responsabilidades

• Models and delivers outstanding customer service.
• Sets and achieves the highest standards of retail execution.
• Works with Team Leader to achieve cost, margin, expense and labor targets.
• Follows up on customer questions and requests; resolves concerns.
• Evaluates and documents Team Member performance.
• Acts as point person in absence of Team Leader.

Conocimientos

Outstanding customer service

Retail operations

Leadership

Team mentoring

Communication

Problem solving

Inventory awareness

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Whole Foods Market, Inc. in Thousand Oaks is seeking a Team Member to assist the Team Leader with daily operations. You will help with cash handling, merchandising, labor, and compliance while mentoring team members and delivering friendly service.

Responsibilities include evaluating performance, resolving customer concerns, and supporting store programs. Candidates should be able to lift 50 pounds and work flexible hours.