Team Leader, Merchandising & Operations

Whole Foods Market; San Mateo (CA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in California seeks a Team Member to assist the Team Leader with daily operations, merchandising, and store profitability. You will help manage labor, budgeting, and inventory while delivering friendly, high‑quality service to customers and team members.

The role emphasizes leadership, coaching and mentoring of teammates, adherence to health and safety standards, and collaboration on store programs to drive sales and customer satisfaction.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.
• Ability to lift 50 pounds and perform duties requiring physical effort.
• Flexible schedule including nights, weekends, and holidays as needed.
• Proficient with email, Microsoft Office, and operations-related applications.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Assists team leader in annual sales and expense projections and budget preparation.
• Assists team leader with ordering and inventory management.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

High energy

Mathematical skills

Growth mindset

Coaching

Interpersonal skills

Mentoring others

Product knowledge

Regulatory knowledge

Leadership

MS Office / Email

Job description

Whole Foods Market in California seeks a Team Member to assist the Team Leader with daily operations, merchandising, and store profitability. You will help manage labor, budgeting, and inventory while delivering friendly, high‑quality service to customers and team members.

The role emphasizes leadership, coaching and mentoring of teammates, adherence to health and safety standards, and collaboration on store programs to drive sales and customer satisfaction.