Retail Team Leader: Elevate Service & Team Performance

Whole Foods Market, Inc; Thousand Oaks (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Team Member perks

Job summary

Whole Foods Market in Thousand Oaks, CA is seeking a team member to assist the Team Leader in daily operations including cash handling, merchandising, and labor management. You will lead and develop Team Members and uphold health, safety, and regulatory standards while promoting store initiatives and delivering friendly, efficient service to customers.

The role emphasizes teamwork, continuous improvement, and adherence to SOPs.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Responsibilities

• Models and delivers outstanding customer service.
• Sets and achieves the highest standards of retail execution.
• Works with Team Leader to achieve cost, margin, expense and labor targets.
• Follows through on customer questions and requests; resolves concerns as needed.
• Works with Team Leader to resolve team concerns or issues.
• Evaluates and documents Team Member work performance.
• Acts as point person in absence of Team Leader.
• Communicates and models WFM vision and goals.
• Maintains a positive environment of teamwork and morale.
• Directs Team Members to satisfy and delight customers.

Skills

Customer service

Retail execution

Cost control

Labor management

Team leadership

Communication

Problem solving

Merchandising

Regulatory compliance

Inventory management

Email / Office tools

Job description

Whole Foods Market in Thousand Oaks, CA is seeking a team member to assist the Team Leader in daily operations including cash handling, merchandising, and labor management. You will lead and develop Team Members and uphold health, safety, and regulatory standards while promoting store initiatives and delivering friendly, efficient service to customers.

The role emphasizes teamwork, continuous improvement, and adherence to SOPs.