Non-Perishables Team Lead & Operations Coach

Whole Foods Market; Florida; Sur place; USD 28 000 - 48 000; Plein temps

Avantages offerts par ce poste

Whole Benefits

Store discount

Paid time off

Résumé du poste

Whole Foods Market is seeking a capable Team Member to assist the Team Leader in daily operations, improve profitability, and ensure safety. You will mentor Team Members, support store programs, and uphold customer service excellence throughout shifts.

Responsibilities include training, resolving issues, and maintaining high standards of retail execution. The role requires flexible scheduling including nights and weekends in a fast-paced grocery environment.

Qualifications

• 18+ months retail Team Member experience.
• 6+ months supervisory experience.
• Able to lift 50 pounds.
• Strong interpersonal and customer service skills.
• Knowledge of store operations and safety procedures.

Responsabilités

• Follows through on customer questions and requests, resolving concerns as needed.
• Works with Team Leader to achieve sales, margin, expense, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Demonstrates advanced product knowledge and develops/maintains awareness of new products.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person in absence of Team Leader.
• Sets and achieves high standards of retail execution.
• Maintains awareness of customer flows and directs Team Members to delight customers.

Connaissances

Customer service

Leadership

Training and development

Merchandising

Retail operations

Communication

Cash handling

Problem solving

Team supervision

Description du poste

Whole Foods Market is seeking a capable Team Member to assist the Team Leader in daily operations, improve profitability, and ensure safety. You will mentor Team Members, support store programs, and uphold customer service excellence throughout shifts.

Responsibilities include training, resolving issues, and maintaining high standards of retail execution. The role requires flexible scheduling including nights and weekends in a fast-paced grocery environment.