Customer Experience & Support Specialist

Jaime Sicairos - State Farm Agent; Louisville (KY); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Résumé du poste

Jaime Sicairos - State Farm Agent in Louisville, KY is seeking a Customer Service Representative to deliver exceptional service and build lasting client relationships. You will assist customers, coordinate with the agent team, and support community needs in a fast-paced insurance office.

The role emphasizes attention to detail, strong communication, and the commitment to helping people while offering opportunities for career progression and performance-based bonuses.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Connaissances

Customer service

Communication

Interpersonal skills

Multitasking

Description du poste

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jaime Sicairos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.