Customer Experience Specialist - Insurance & Service

Katilynn Clark - State Farm Agency Intern; Albuquerque (NM); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Training & development

Job summary

Katilynn Clark - State Farm Agency Intern in Albuquerque, NM is seeking a Customer Service Representative to deliver exceptional service and support to State Farm clients. You will resolve inquiries, coordinate with agency teammates, and help grow the agency’s community presence by providing friendly, accurate information and proactive service.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment, with opportunities for growth

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• 401(k)
• Competitive salary
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Katilynn Clark - State Farm Agency Intern, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and results -minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.