Customer Experience Supervisor | Front End Leader

The TJX Companies, Inc.; Midlothian (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid time off

Job summary

Marshalls at The TJX Companies, Inc. is seeking a front-of-store leader to oversee Associates and ensure a superior customer experience. You will model service excellence, train team members, and coordinate POS coverage while promoting loyalty programs and store standards.

The role requires 1 year of retail experience and at least 6 months of leadership, with strong communication and merchandising skills. Flexible schedule including nights and weekends is required.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills
• Willingness to train others
• Ability to work flexible hours including nights and weekends

Responsibilities

• Promote excellent customer experience and loyalty programs
• Oversee a team at front of store to ensure prompt service
• Train and mentor Associates on front-end principles
• Assign registers and coordinate breaks for Associates
• Maintain store cleanliness and safety, and follow procedures

Skills

Retail experience

Leadership

Customer service

Training

Merchandising

Communication

Job description

Marshalls at The TJX Companies, Inc. is seeking a front-of-store leader to oversee Associates and ensure a superior customer experience. You will model service excellence, train team members, and coordinate POS coverage while promoting loyalty programs and store standards.

The role requires 1 year of retail experience and at least 6 months of leadership, with strong communication and merchandising skills. Flexible schedule including nights and weekends is required.