Customer Experience & Style Advisor

Macy's; Lawrence Township (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

PTO accruals

Employee Assistance Program

Medical, vision, dental, life and disability insurance options

Job summary

Macy's in Lawrence Township, New Jersey is looking for a Customer Experience Colleague to craft personalized shopping experiences for our customers. You will enhance customer satisfaction through engagement, promote sales, and collaborate with various departments.

The ideal candidate must be flexible with availability, have at least 2 years of customer experience, and excel at building relationships with shoppers. We offer a dynamic work environment with competitive pay and benefits, including health coverage and a 401(k) match.

Qualifications

• Flexible availability, including days, evenings, weekends, and holidays.
• At least 2 years of selling or customer experience preferred.
• Responsible for opening credit accounts and sharing loyalty benefits.

Responsibilities

• Create exceptional, personalized shopping experiences for customers.
• Drive cross-category sales and support operational excellence.
• Engage with customers to build relationships and meet sales goals.

Skills

Customer service

Communication

Sales

Flexibility

Teamwork

Adaptability

Job description

Macy's in Lawrence Township, New Jersey is looking for a Customer Experience Colleague to craft personalized shopping experiences for our customers. You will enhance customer satisfaction through engagement, promote sales, and collaborate with various departments.

The ideal candidate must be flexible with availability, have at least 2 years of customer experience, and excel at building relationships with shoppers. We offer a dynamic work environment with competitive pay and benefits, including health coverage and a 401(k) match.