Customer Experience & Style Advisor

Macy's; Saint Peters (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Health and wellness coverage

Job summary

Macy's in Saint Peters is looking for a Customer Experience Colleague who will create exceptional, personalized shopping experiences for our customers. You will engage shoppers across in-store and online platforms and drive cross-category sales to meet business goals.

Your role involves making tailored product recommendations, supporting operational excellence, and collaborating with colleagues to enhance the customer journey. Flexible availability for days, evenings, and weekends is required, along with at least 2 years of customer experience.

Qualifications

• Ability to communicate effectively with customers and colleagues.
• Experience in achieving sales goals and handling customer interactions.

Responsibilities

• Create exceptional shopping experiences for customers.
• Engage with customers across all touchpoints, both in-store and online.
• Drive sales by making tailored product recommendations.

Skills

Customer communication

Sales techniques

Adaptability

Team collaboration

Education

2 years of selling or customer experience

Job description

Macy's in Saint Peters is looking for a Customer Experience Colleague who will create exceptional, personalized shopping experiences for our customers. You will engage shoppers across in-store and online platforms and drive cross-category sales to meet business goals.

Your role involves making tailored product recommendations, supporting operational excellence, and collaborating with colleagues to enhance the customer journey. Flexible availability for days, evenings, and weekends is required, along with at least 2 years of customer experience.