Customer Experience & Style Advisor

Macy's; Brandon (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Health insurance options

Paid time off

Performance-based incentives

Job summary

Macy's in Brandon, Florida, is seeking a Customer Experience Colleague to enhance personalized shopping experiences for customers. This role includes engaging with shoppers in-store and online, supporting operational tasks, and building lasting relationships through exceptional service.

Ideal candidates are adaptable, team-oriented, and possess at least 2 years of customer service experience. Macy's offers competitive pay, comprehensive benefits, and opportunities for career advancement.

Qualifications

• Flexible availability, including evenings and weekends.
• Effective communication with customers and colleagues.
• Resourceful and can adapt to changing priorities.

Responsibilities

• Create personalized shopping experiences for customers.
• Support operational excellence through merchandise setup.
• Engage with shoppers across in-store and online channels.

Skills

Customer communication

Sales goal achievement

Team dynamics

Adaptability

Electronic device handling

Education

2 years of customer experience

Job description

Macy's in Brandon, Florida, is seeking a Customer Experience Colleague to enhance personalized shopping experiences for customers. This role includes engaging with shoppers in-store and online, supporting operational tasks, and building lasting relationships through exceptional service.

Ideal candidates are adaptable, team-oriented, and possess at least 2 years of customer service experience. Macy's offers competitive pay, comprehensive benefits, and opportunities for career advancement.