Customer Experience & Style Advisor

Macy's; Paramus (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Health and wellness coverage

Paid time off

Job summary

Macy's is seeking a Customer Experience Colleague in Paramus, NJ, to create exceptional shopping experiences for customers. You will engage with shoppers, provide tailored product recommendations, and support operational excellence.

We prioritize customer satisfaction and look for individuals who are adaptable and have a passion for sales. Enjoy a rewarding work environment with comprehensive benefits including health coverage, a 401(k) match, and paid time off.

Qualifications

• Flexible availability, including days, evenings, weekends, and holidays.
• Effective communication with customers and co-workers.
• Ability to manage and adapt to changing priorities.

Responsibilities

• Create personalized shopping experiences for customers.
• Drive cross-category sales and support overall business goals.
• Collaborate across departments and maintain floor readiness.

Skills

Customer service

Sales

Communication

Teamwork

Adaptability

Education

2 years of selling or customer experience

Job description

Macy's is seeking a Customer Experience Colleague in Paramus, NJ, to create exceptional shopping experiences for customers. You will engage with shoppers, provide tailored product recommendations, and support operational excellence.

We prioritize customer satisfaction and look for individuals who are adaptable and have a passion for sales. Enjoy a rewarding work environment with comprehensive benefits including health coverage, a 401(k) match, and paid time off.