Retail Sales & Customer Experience Pro

Bloomingdale's Inc.; Jersey City (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Career development

Job summary

Macy's Inc. in Jersey City is seeking a Retail Selling Colleague who blends warmth with proven selling skills to create standout shopping experiences.

You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in fitting rooms. You will work as part of a team, strive toward daily goals, keep the space inviting, and guide customers through loyalty programs while maintaining a clean, organized store.

Qualifications

• Must be able to communicate effectively with customers and colleagues.
• Ability to read and understand employment policies in English.
• Willingness to open credit accounts and explain loyalty benefits.
• Able to meet daily sales goals and deliver friendly service.
• Comfort with using electronic devices and POS systems.

Responsibilities

• Greet customers and assess their needs to drive sales.
• Maintain a clean, organized selling space and fitting rooms.
• Assist with product recommendations and upsell where appropriate.
• Explain loyalty benefits and process loyalty sign-ups.
• Collaborate with team to achieve store targets and provide great service.

Skills

Customer service

Effective communication

Teamwork

Flexible availability

Cash handling

Job description

Macy's Inc. in Jersey City is seeking a Retail Selling Colleague who blends warmth with proven selling skills to create standout shopping experiences.

You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in fitting rooms. You will work as part of a team, strive toward daily goals, keep the space inviting, and guide customers through loyalty programs while maintaining a clean, organized store.