Customer-First Retail Sales Pro

Macy's; Jersey City (NJ); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy's in New Jersey is seeking Retail Selling Colleagues to deliver standout shopping experiences. You will greet customers, understand their needs, and connect them with products and services on the sales floor and in fitting rooms.

In this role you will contribute to meeting sales goals, maintain a clean, organized store, and help customers learn about loyalty benefits and credit options while delivering genuine hospitality.

Qualifications

• Ability to communicate effectively with customers and colleagues.
• Read and understand employment policies in English.
• Willingness to learn about loyalty benefits and credit accounts.
• Comfort with using electronic devices and cash registers.

Responsibilities

• Greet customers and build relationships to drive sales.
• Assist customers with finding products and making recommendations.
• Maintain a clean, organized, and inviting selling space.
• Support merchandise moves and signage updates.
• Explain loyalty benefits and open credit accounts when appropriate.
• Finish strong with gratitude and courtesy.

Skills

Customer service

Communication

Teamwork

Sales goals achievement

Credit accounts & loyalty

Cash handling / POS

Job description

Macy's in New Jersey is seeking Retail Selling Colleagues to deliver standout shopping experiences. You will greet customers, understand their needs, and connect them with products and services on the sales floor and in fitting rooms.

In this role you will contribute to meeting sales goals, maintain a clean, organized store, and help customers learn about loyalty benefits and credit options while delivering genuine hospitality.