Customer Experience & Style Advisor

Macy's; Akron (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Employee Assistance Program

401(k) match

Comprehensive health and wellness coverage

Paid time off (PTO)

Paid holidays

Job summary

Macy's is looking for a Customer Experience Colleague in Akron, Ohio to create personalized shopping experiences. This role involves engaging with customers both in-store and online, driving sales across categories, and building client relationships through various outreach tools.

Successful candidates will have at least 2 years of customer experience and be adaptable to a fast-paced environment. Macy's offers a dynamic workplace, competitive pay, merchandise discounts, and comprehensive benefits.

Qualifications

• Must effectively communicate with customers and colleagues.
• Must read and understand employment policies and safety rules in English.
• Responsible for acquiring new customers and meeting sales goals.

Responsibilities

• Create exceptional shopping experiences for customers.
• Engage with shoppers to drive cross-category sales.
• Collaborate with peers and brand partners.

Skills

Customer engagement

Sales goals achievement

Effective communication

Flexibility

Team collaboration

Education

2 years of selling or customer experience preferred

Job description

Macy's is looking for a Customer Experience Colleague in Akron, Ohio to create personalized shopping experiences. This role involves engaging with customers both in-store and online, driving sales across categories, and building client relationships through various outreach tools.

Successful candidates will have at least 2 years of customer experience and be adaptable to a fast-paced environment. Macy's offers a dynamic workplace, competitive pay, merchandise discounts, and comprehensive benefits.