Customer Experience & Store Operations Lead

Dry Goods; Appleton (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

401(k) retirement plan

Comprehensive benefits

Job summary

Dry Goods is seeking a proactive Keyholder to support store management in delivering exceptional customer experiences. You will greet customers, promote product knowledge, and ensure clean, appealing merchandising while driving sales and helping train new staff.

Responsibilities include opening/closing the store, unpacking stock, and maintaining visual standards. Availability for day, evening, and weekend shifts is required in this fast-paced fashion environment.

Qualifications

• Excellent customer service skills.
• Ability to meet individual sales goals.
• Ability to develop relationships with customers and grow business.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer service

Sales goals

Relationship building

Stock and display

Training new hires

Job description

Dry Goods is seeking a proactive Keyholder to support store management in delivering exceptional customer experiences. You will greet customers, promote product knowledge, and ensure clean, appealing merchandising while driving sales and helping train new staff.

Responsibilities include opening/closing the store, unpacking stock, and maintaining visual standards. Availability for day, evening, and weekend shifts is required in this fast-paced fashion environment.