Customer Experience & Store Operations Associate

Family Farm & Home; Kalkaska Township (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Family Farm and Home is seeking a Team Member to support daily store operations, customer service, and merchandising. The role includes greeting customers, processing purchases at the POS, and assisting with stocking and maintenance to ensure a welcoming shopping environment.

Team Members will work flexible schedules, including weekends and evenings, and must be able to stay on their feet and lift up to 50 lbs, while communicating clearly with customers and coworkers.

Qualifications

• Must be able to work flexible schedule including weekends, evenings, and holidays.
• Clear and effective communication with customers and team members.
• Basic computer skills and comfort with using store systems.

Responsibilities

• Greet customers as they enter or exit the store and assist them in a pleasant manner.
• Operate the POS system and handle cash or payments per procedures.
• Receive tasks from store management and corporate communications via Farm Hand.
• Stock shelves and recover and assemble products; maintain store appearance and cleanliness.
• Assist in building/store displays, signage, and pricing changes as directed.
• Support in freight, recovery, and out-of-stock processes; follow loss-prevention measures.

Job description

Family Farm and Home is seeking a Team Member to support daily store operations, customer service, and merchandising. The role includes greeting customers, processing purchases at the POS, and assisting with stocking and maintenance to ensure a welcoming shopping environment.

Team Members will work flexible schedules, including weekends and evenings, and must be able to stay on their feet and lift up to 50 lbs, while communicating clearly with customers and coworkers.