Retail Team Member: Customer Service & Store Operations

Family Farm & Home, Inc.; Coldwater (MI); On-site; USD 21,000 - 27,000; Full time

Job summary

Family Farm & Home, Inc. seeks a Team Member to join our store team and help deliver exceptional service to customers. You will participate in daily store operations, stock shelves, assist customers, and support the cash register and back stock processes.

You must be flexible to work weekends, evenings and holidays, and be able to lift up to 50 lbs. Basic computer skills and clear communication are required to thrive in a fast-paced retail environment.

Qualifications

• Flexible schedule including weekends, evenings, and holidays.
• Ability to stand for extended periods and lift up to 50 lbs.
• Basic computer literacy and cash handling awareness.

Responsibilities

• Greet customers and assist with purchases at the point of sale.
• Stock products, recover and organize back stock, and maintain store cleanliness.
• Operate POS and follow cash handling procedures.
• Assist in signage, promotions, and in-store displays.
• Support safety, loss prevention, and overall store operations.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Attention to detail

Tools

POS system

Forklift operation

Job description

Family Farm & Home, Inc. seeks a Team Member to join our store team and help deliver exceptional service to customers. You will participate in daily store operations, stock shelves, assist customers, and support the cash register and back stock processes.

You must be flexible to work weekends, evenings and holidays, and be able to lift up to 50 lbs. Basic computer skills and clear communication are required to thrive in a fast-paced retail environment.