Customer Experience & Merchandising Associate

Family Farm & Home, Inc.; Hillsdale (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Farm and Home is seeking a Team Member to help with daily store operations and customer service. You will greet customers, assist with online and in-store orders, process transactions at the POS, stock shelves, and maintain clean, organized displays.

The role requires flexibility to work weekends, evenings, and holidays, with emphasis on teamwork, communication, and customer satisfaction. Lifting up to 50 lbs and standing for long periods are expected.

Qualifications

• Flexible schedule including weekends, evenings and holidays.
• Strong customer service and communication skills.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Promote company mission and family values.
• Greet customers and assist in-store and online orders.
• Operate POS and follow cash handling procedures.
• Stock products and keep store areas clean and organized.
• Assist with signage, pricing, and promotions.
• Support safety and loss prevention measures.

Skills

Customer service

Communication

Multitasking

Organizational skills

Attention to detail

Teamwork

Stand for long periods

Able to lift up to 50lbs

Tools

POS system

Forklift operation

Harvester/On the Go tools

Job description

Family Farm and Home is seeking a Team Member to help with daily store operations and customer service. You will greet customers, assist with online and in-store orders, process transactions at the POS, stock shelves, and maintain clean, organized displays.

The role requires flexibility to work weekends, evenings, and holidays, with emphasis on teamwork, communication, and customer satisfaction. Lifting up to 50 lbs and standing for long periods are expected.