Customer Experience & Store Operations Associate

Family Farm & Home, Inc.; Richmond (MI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Family Farm and Home is seeking a Team Member to support daily store operations, greet customers, and help maintain a clean, organized shopping environment. You will work with the team on merchandising, stocking, and processing orders through our point-of-sale systems.

Flexibility for weekends and evenings is required. The role emphasizes customer service, effective communication, and teamwork, with responsibilities spanning signage, promotions, and safety.

Qualifications

• Flexible schedule including weekends, evenings, and holidays.
• Clear communication with customers and team members.
• Strong organizational skills and attention to detail.
• Basic computer literacy.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Greet customers and assist in-store and online orders.
• Operate POS and process cash handling.
• Assist in stocking, back stock, and display setup.
• Maintain store cleanliness and safety.
• Support signage, price changes, and promotions.
• Assist with loss prevention and audits.

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Basic computer skills

Physical stamina

Lift up to 50 lbs

Tools

POS system

Farm Hand

On the Go

Harvester

Job description

Family Farm and Home is seeking a Team Member to support daily store operations, greet customers, and help maintain a clean, organized shopping environment. You will work with the team on merchandising, stocking, and processing orders through our point-of-sale systems.

Flexibility for weekends and evenings is required. The role emphasizes customer service, effective communication, and teamwork, with responsibilities spanning signage, promotions, and safety.