Customer Experience Store Lead

Athleta; Alexandria (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discount on merchandise

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health insurance

Job summary

Athleta is seeking a sales associate to support the store leadership team in delivering a best-in-class customer experience. You will guide customers, promote loyalty programs, and model Athleta’s selling behaviors with every interaction.

The role demands collaboration, a flexible schedule, and the ability to stay productive across opening and closing shifts. We value a positive, respectful environment and a willingness to learn about product lifecycles.

Qualifications

• Retail experience is a plus.
• Strong communication and interpersonal skills.
• Ability to lift up to 30 pounds and move around the store.

Responsibilities

• Greet customers and support a positive work environment.
• Educate customers about loyalty programs to promote repeat visits.
• Demonstrate brand selling behaviors with every customer interaction.
• Assist during non-peak hours with a customer-first focus.
• Collaborate with store leadership to complete tasks promptly.
• Grow product knowledge across lifecycle to inform customers.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Athleta is seeking a sales associate to support the store leadership team in delivering a best-in-class customer experience. You will guide customers, promote loyalty programs, and model Athleta’s selling behaviors with every interaction.

The role demands collaboration, a flexible schedule, and the ability to stay productive across opening and closing shifts. We value a positive, respectful environment and a willingness to learn about product lifecycles.