Brand Experience & Loyalty Associate

Athleta; Natick (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision

Job summary

Athleta is seeking a Brand Associate in Natick, MA to bring the Athleta brand to life for customers on the sales floor and online. You will educate customers about products, loyalty programs, and create an engaging shopping experience through collaboration with leadership and a focus on service.

You’ll contribute to a best-in-class customer experience across omni-channel offerings, be flexible with scheduling, and assist in operations on the sales floor, including fitting rooms and cash wrap.

Qualifications

• Strong communication with customers and team members.
• Customer-focused service delivery for an exceptional experience.
• Passion for retail and ability to thrive in a fast-paced environment.
• Willingness to work a flexible schedule including holidays, evenings, and weekends.

Responsibilities

• Engage customers and educate them about loyalty programs.
• Drive sales using suggestive selling and omni-channel tools.
• Support sales floor, fitting room, and cash wrap as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and returns courteously and professionally.

Skills

Communication skills

Customer-focused service

Retail experience

Flexible schedule

Job description

Athleta is seeking a Brand Associate in Natick, MA to bring the Athleta brand to life for customers on the sales floor and online. You will educate customers about products, loyalty programs, and create an engaging shopping experience through collaboration with leadership and a focus on service.

You’ll contribute to a best-in-class customer experience across omni-channel offerings, be flexible with scheduling, and assist in operations on the sales floor, including fitting rooms and cash wrap.