Customer Experience Specialist - Retail & Services

The UPS Store; California; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Vision insurance

Retirement Plan

Job summary

The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

Qualifications

• High school diploma or GED required.
• Retail sales experience preferred.
• Strong computer and internet skills.

Responsibilities

• Provide world-class customer service to retail customers.
• Receive and process packages for courier shipment.
• Operate copiers, fax machines, binding and laminating equipment, and POS devices.
• Advise customers on products, services, and best-value options.

Skills

Customer service

Retail sales experience

Computer skills

Professional appearance

Education

High school diploma or GED

Tools

POS devices

Copiers

Fax machines

Binding equipment

Laminating machines

Job description

The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.