Retail Sales & Service Specialist

The UPS Store 7171

Tampa (FL)

On-site

USD 17,000 - 22,000

Full time

15 hours ago
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Job summary

The UPS Store 7171 is seeking a Retail Sales Associate to deliver world-class customer service by processing packages, operating copiers and POS devices, and advising customers on best-value options. The role requires a high school diploma or GED and strong communication skills.

You will assist customers with shipping needs, learn product offerings, and work to maintain a clean, safe store environment while supporting team members and leadership.

Qualifications

  • High school diploma or GED required.
  • Retail/customer service experience preferred.
  • Strong computer and internet skills expected.
  • Professional appearance and friendly demeanor required.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership.
  • Takes ownership of the customer's shipping needs and offers viable solutions.
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.
  • Performs other duties as assigned.

Skills

Retail customer service
Communication skills
Cross-sell
Microsoft Office
Adobe Suites
Packing skills
Lifting 40lbs

Education

High school diploma or GED

Tools

POS systems

Job description

The UPS Store 7171 is seeking a Retail Sales Associate to deliver world-class customer service by processing packages, operating copiers and POS devices, and advising customers on best-value options. The role requires a high school diploma or GED and strong communication skills.

You will assist customers with shipping needs, learn product offerings, and work to maintain a clean, safe store environment while supporting team members and leadership.

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