Customer Experience Specialist (Retail Sales)

The Summit Bechtel Reserve; Glen Jean (WV); On-site; USD 18,000 - 19,000; Full time

Job summary

The Summit Bechtel Reserve in Glen Jean, WV, is seeking staff to deliver a welcoming shopping experience and assist guests with purchasing decisions. You will operate the POS system, process sales, restock inventory, and provide camp information while upholding Scout values.

Ideal candidates are 18+, with general computer skills and willingness to obtain Scout America membership; familiarity with Microsoft Teams is a plus. Work hours are 45-55 with housing provided in Staff Camp.

Qualifications

• Minimum age: 18+.
• General computer skills required.
• Willing to become a registered Scouting America member (background screening).
• Comfortable using Microsoft Teams for daily work-related communication.

Responsibilities

• Operate the Retail Pro point-of-sale (register) system.
• Process sales, including cash & credit card transactions.
• Restock inventory.
• Provide camp information and directions to guests' questions.
• Provide a friendly and enthusiastic environment with a strong customer-service focus.
• Reduce inventory shrinkage with diligent stock management and loss prevention strategies.
• Model the Scout Oath and Law in daily interactions.
• Maintain a clean, organized, inspected, neat, and safe work area.
• Perform additional duties assigned by SBR leadership.
• Abide by policies and procedures outlined in the SBR staff handbook.

Skills

Customer service

General computer skills

Education

Scouting America membership eligibility

Tools

Microsoft Teams

Job description

The Summit Bechtel Reserve in Glen Jean, WV, is seeking staff to deliver a welcoming shopping experience and assist guests with purchasing decisions. You will operate the POS system, process sales, restock inventory, and provide camp information while upholding Scout values.

Ideal candidates are 18+, with general computer skills and willingness to obtain Scout America membership; familiarity with Microsoft Teams is a plus. Work hours are 45-55 with housing provided in Staff Camp.