Customer Experience Specialist - Retail

Evergreen Goodwill of Northwest Washington; Seattle (WA); On-site; USD 26,000 - 34,000; Full time

Job summary

Evergreen Goodwill of Northwest Washington invites applications for a Customer Service Associate in our Retail Operations. This non-exempt role reports to the Store Manager and involves assisting customers and donors, cashiering, and delivering courteous service in a fast-paced store environment.

Pay rate is $21.80 per hour. The position requires a high school diploma or equivalent, at least one year of retail or customer service experience, and proficiency with Microsoft Office.

Qualifications

• Minimum 1 year retail/customer service experience.
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• High school diploma or equivalent.

Responsibilities

• Assist customers and donors in a courteous manner.
• Operate POS system and process transactions.
• Answer store phones and make announcements.
• Maintain a clean work environment.
• Ensure safety and report hazards.

Skills

Customer service

Strong communication

Independent worker

Education

High school diploma or equivalent

1 year retail/customer service experience

Tools

Microsoft Office

Job description

Evergreen Goodwill of Northwest Washington invites applications for a Customer Service Associate in our Retail Operations. This non-exempt role reports to the Store Manager and involves assisting customers and donors, cashiering, and delivering courteous service in a fast-paced store environment.

Pay rate is $21.80 per hour. The position requires a high school diploma or equivalent, at least one year of retail or customer service experience, and proficiency with Microsoft Office.