Retail Sales & Customer Care — Paid Training

Evergreen Goodwill of Northwest Washington; Seattle (WA); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

Health plan

Life insurance

Paid time off

Employee discounts

Retirement plan

Job summary

Evergreen Goodwill of Northwest Washington is seeking a Retail Sales Associate to engage with customers, donors and colleagues, assist with merchandise selection, suggestive selling and cashiering in a courteous, professional manner.

The role requires ability to handle cash and POS transactions, maintain store cleanliness, restock, and support teammates while delivering excellent customer service. Pay rate is $21.30 per hour; non-exempt, full-time, based in Seattle.

Qualifications

• High school graduate or equivalency preferred, but not required.
• No experience required.
• Ability to learn new technology and software as related to the job.

Responsibilities

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

POS transactions

Communication

Education

High school diploma or equivalent

Tools

POS software

Job description

Evergreen Goodwill of Northwest Washington is seeking a Retail Sales Associate to engage with customers, donors and colleagues, assist with merchandise selection, suggestive selling and cashiering in a courteous, professional manner.

The role requires ability to handle cash and POS transactions, maintain store cleanliness, restock, and support teammates while delivering excellent customer service. Pay rate is $21.30 per hour; non-exempt, full-time, based in Seattle.