Customer Experience Specialist — Retail

R551US The Finish Line, Inc.; Daytona Beach (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. is seeking a energetic Associate to support daily store operations and deliver exceptional customer experiences in Daytona Beach, FL. You will assist customers, manage inventory, and help drive sales while upholding brand standards and store policies.

This role requires flexible hours including weekends and holidays, strong communication, and a passion for retail. Join a dynamic team focused on growth, DEI, and delivering memorable shopping experiences.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric: a passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipment workflow and store maintenance.
• Collaborate with team members to achieve sales and operational goals.
• Perform additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Flexible hours

POS familiarity

Job description

The Finish Line, Inc. is seeking a energetic Associate to support daily store operations and deliver exceptional customer experiences in Daytona Beach, FL. You will assist customers, manage inventory, and help drive sales while upholding brand standards and store policies.

This role requires flexible hours including weekends and holidays, strong communication, and a passion for retail. Join a dynamic team focused on growth, DEI, and delivering memorable shopping experiences.