Retail Customer Experience Associate

R551US The Finish Line, Inc.; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Retirement plan

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain a welcoming and efficient shopping environment.

Ideal candidates thrive in a fast-paced retail setting, enjoy helping customers, and are flexible to work weekends/holidays. This role emphasizes teamwork, accurate POS usage, and strong communication with customers and colleagues.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric with passion for delivering memorable shopping experiences.
• Strong interpersonal and communication skills.
• Able to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Create an exceptional in-store shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Support daily operations including inventory, visual merchandising, and store maintenance.
• Collaborate with team to achieve sales and operational goals, adhering to policies.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Multitasking

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain a welcoming and efficient shopping environment.

Ideal candidates thrive in a fast-paced retail setting, enjoy helping customers, and are flexible to work weekends/holidays. This role emphasizes teamwork, accurate POS usage, and strong communication with customers and colleagues.